Return Policy

Your satisfaction is important to us!

We have a 30-day return policy. If you are not satisfied with your online purchase or it arrives damaged, simply return the product and we will issue a refund.

  • Email: (subject line: RMA) to obtain a Return Authorization Number within 30 days of the invoice generated date. 
  • Place the products inside a shipping envelope and mail it the following address:
ShipMonk / Cuvée Beauty
6010 Cajun Blvd.
San Bernadino, CA  92407
  •  Return shipping will not be refunded.
  • Each Order will be subject to a $5.00 restocking fee.
  • Write the Return Authorization Number clearly and visibly on the outside of your returned package. Returns that do not have a RMA written on the outside of the package will not be opened and will be returned to sender (at sender’s expense).
  • Purchases that meet the above return policy guidelines will be refunded back to the original method of payment. 
  • Purchases received outside of the Return Policy Guidelines will not be mailed back and will not be refunded.